Free U.S. Shipping $50+ · Free Hand Sanitizer with $50+ through Dec 31

Free U.S. Shipping $50+ · Free Hand Sanitizer with $50+ through Dec 31

Soap Box Sale · Oct 19–251 lb Soap Boxes: Buy 3, Get 1 Free, through October 25. Online and In-Store, No Code Needed.Shop Soap Boxes

Help & Answers

Frequently Asked Questions


Answers about our goat milk soap and skincare, orders, our store in Tenino, and workshops.

Goat Milk Soap & Products

What Makes Your Soap "Goat Milk Soap"?

Every bar is made with raw goat milk from our own herd on our family farm in Tenino, Washington, handcrafted in small batches.

What's in Your Soap?

Olive oil, coconut oil, raw goat milk, sodium hydroxide, RSPO-certified palm oil, castor oil and beeswax, plus scents and natural add-ins like oats, honey, pumice or lemongrass, depending on the bar. Full ingredients are on each product page. Our products are paraben free, sulfate free and phthalate free.

Are Your Oat Soaps Gluten-Free?

Yes. Oats don't naturally contain gluten, but regular oats are often grown and processed alongside wheat, barley and rye, so they can pick up traces of it. That's why we use certified gluten-free oats.

Do You Have Unscented Options?

Yes. Our Naked soap, lotion and cream are unscented. Honey & Oat is scented only by raw honey.

How Do I Make My Soap Last Longer?

Keep it on a draining soap dish, out of direct streams of water, so it can dry between uses. Our teak soap dishes are made for exactly this.

What's the White, Powdery Film on Some Bars?

That's soda ash, a natural and harmless result of air meeting fresh soap. It's part of the handmade process.

How Long Does Soap Keep?

We recommend using your soap within a year for optimal freshness.

How Should I Store Bath Salts?

Our bath salts come in 2 lb bags. Keep the bag sealed in a cool, dry place.

Orders & Store

What's Your Return Policy?

Unused items in their original packaging and condition can be returned within 30 days. See our Return Policy page for details.

Can I Shop in Person?

Yes, at 297 Sussex Avenue West in Tenino, WA. Hours are on our Contact Us page. Online orders of $50+ ship free in the U.S.

Can I Pick Up My Order In-Store?

Yes. Choose Local Pickup at checkout and pick up your order at Stone City Farm Store Tenino, 297 Sussex Avenue West, Tenino, WA 98589. Orders are usually ready within 24 hours.

Pickup is during store hours:
Thursday–Saturday: 12:00 p.m. – 6:00 p.m.
Sunday: 12:00 p.m. – 5:00 p.m.
Monday–Wednesday: Closed
More Info

We hold pickup orders for 7 days. If an order isn't picked up, we'll send a reminder email, and on day 7 the order is canceled and refunded.

Workshops & Events

Where Are Workshops Held?

Our soap making and candle making workshops are held in-store at Stone City Farm Store Tenino, 297 Sussex Avenue West, Tenino, WA 98589. Goat Yoga takes place at the farm.

Are There Age Requirements?

Soap Making Workshops are for ages 18+. Candle Making Workshops are for ages 13+, and guests under 18 must attend with an adult who has their own ticket, since space in the store is limited. Goat Yoga is for ages 10+.

Walk-in make & takes have no age requirement or ticket. Stop by anytime we're open, even during class hours.

Do Workshop Prices Include Tax?

Yes. Workshop prices include tax.

Can I Cancel or Reschedule?

Full refunds are given for cancellations made seven or more days before the event. To reschedule, email customercare@stonecityfarm.live at least 48 hours before your class. No-shows are not refunded. If the 48-hour minimum isn't met, or for no-shows, the ticket can't be transferred to another class.

Do I Get Anything for Returning My Soap Molds?

Yes! If you've taken a class with us before, bring your soap molds back to class and we'll add a $5 credit to your Stone City Farm account for each mold you return.

Can I Book a Private Event for My Group?

Yes. We host private soap making, candle making and Make & Take events in-store. See our Private Events page for details and to request a date.

Do You Sell Wholesale?

Yes. We sell wholesale through Faire. See our Wholesale page to browse our wholesale catalog.

Still Have a Question?

We're Happy to Help


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Stone City Farm Store Tenino

297 Sussex Avenue West, Tenino, WA 98589
Thu–Sat 12–6 p.m. · Sun 12–5 p.m.

Store Details
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Shipping & Returns

Free U.S. shipping on orders of $50+. Returns accepted within 30 days on unused items.

Return Policy

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